Courses - Training & Development Certificate Program


Trends: On-the-job Training (1-day core)

On-the-job training (OJT) is a process for teaching employees how to perform specific tasks and jobs. The training process involves a trainer(s)—usually a supervisor or an experienced employee—passing knowledge and skills on to a new employee(s). Trainees are expected to immediately use their newly acquired skills on the job.  Using a very structured approach, already experienced and successful employee uses a company standardized checklist of tasks and performance criteria to train and certify new employees. In this way, new hires learn not only the job, but the skills and knowledge they need to successfully perform in the position.

With structured OJT, any experienced employee given minimal “trainer instruction” can train new employees. In a well-implemented and well-monitored structured OJT program, all new employees receive consistent, effective, and efficient training regardless of the trainer assigned to them. Structured on the job training is one of the most cost-effective ways to provide job task training and skills.

Needs Assessment & Evaluating Training (3-day core)

This workshop focuses on how to conduct a needs assessment, the beginning point of the training and development process. Participants learn how to use the various methodologies to arrive at specific training needs and also learn how to distinguish non-training needs from training needs.

This workshop shows participants how to evaluate the training process and calculate the return on investment in a training program. Through the utilization of many examples and case studies, individuals learn how to make training accountable to the organization.

Participants will gain hands-on experience with using data collection techniques, analyzing data, and presenting them to management.

Managing the Training Process (1-day elective)

This course will familiarize you with the functions and roles of the training manager. You will learn about the latest technological developments in training and how to select the appropriate technologies for your situations.

You will learn how to determine specific needs, plan to meet those needs, and implement effective training programs. The course will cover topics such as:

  • Role of the Training Manager

  • 30-minute Strategic Plan for Training

  • Training Management as Project Management: a Simulation

  • Action Learning in Action

  • e-Learning

  • How to Run the Training Operation

  • How to Manage Outsiders

  • Supporting Learners on Their Own

  • How to Manage Coaching & Mentoring

Technology in Training (1-day core)   NEW!

Rapid advances in technology have transformed the workplace and changed the way we learn by impacting the interpersonal communication and collaboration. These tools can cut training costs, reduce carbon footprint, and increase continual learning outside the classroom. This course will look at possible ways to incorporate technology into employee development programs.

Teaching Technologies: History and Trends
   Recent research indicates eLearning is the top learning technology in which training and development professionals will invest in the coming months, followed by webinars, videos, mobile applications, and games and simulations. How did this come to be, and what are the implications for training? This portion of the course will address the evolution of teaching technologies with an emphasis on current trends.

Teaching with Technology
  Teaching technologies are more affordable and easier to use than ever. In light of this abundance, how can trainers ensure they are using tools effectively and creating content that furthers learning? This portion of the course will address strategies for evaluating and selecting technologies for instruction.

• Hands on with Learning Technologies
  A great way to learn about new technologies is to hear about what works for others. In this portion of the course, participants will learn about training professionals' favorite tools, discuss case studies in technology-supported training, and select at least one new tool to explore and report on.

• Building a Personal Learning Network
  In an age of information abundance, keeping up to date can be challenging for busy training professionals. This session provides resources for staying informed and connected while avoiding "information overload." Participants will learn how to harness technologies such as social media, search alerts, and feeds to develop a personal learning network (PLN) that furthers their social, professional, and learning goals.

Design and Development of Training Programs (2-day core)

This workshop explores the instructional design strategies as participants learn how to design and develop effective training programs. Participants are taken through a variety of different strategies and step-by-step techniques showing how the design parameters are developed and followed.

Delivering Training Programs (2-day core)

This workshop shows participants how to deliver dynamic and interesting training programs.  It shows a variety of effective ways to deliver programs ranging from demonstrations to case studies.  Participants gain hands-on experience with delivery during this interactive workshop.