Microsite Category Custom Training


Demystifying AI: Harnessing a Competitive Advantage in Business

Workshop Overview Artificial intelligence is a game-changer for business because it provides a tool for the democratization of knowledge and skills, and also supplies the innovation to sift through data and create actionable insights that solve problems and improve business outcomes.  This workshop will provide an introduction to AI, focused primarily on using prompts to…


Social Media Marketing: get social with your business

Workshop Overview Social media marketing is now a cornerstone of marketing strategy for all types of businesses and organizations. However, it can also be overwhelming and time consuming. Learn how to make social media strategy work best for you and your business by learning the core functions of social media: monitor, amplify, respond and lead.…


Supervision I Essential Skills

Workshop Overview Truly, times have changed for those who lead others, yet the solutions in dealing with such changes can be found in the fundamental principles of basic supervision– the roles, skills and functions required of a supervisor. This workshop is designed to help individuals build competencies in basic supervision practices. It works to define…


Problem Solving and People Solving: Learning to Lead

Workshop Overview In developing effective leaders in today’s rapidly changing world, developing perspective and focus is critical to a leader’s long-term success.  Focus in many organizations is directed toward immediate performance goals and not necessarily inclusive of longer-term individual leadership development goals. Regardless of tenure in leadership roles, focusing on heightened self-awareness helps leaders leverage…


Resolving Workplace Conflict

Workshop Overview Changes in the workplace and workforce require that employees work better together. Cross functional teams, large scale projects, tighter budgets and increased responsibilities solidify the need for employees to effectively resolve conflicts. There is a need to effectively and efficiently collaborate with teammates, co-workers, vendors and customers. This workshop allows participants to discuss…


DREAM TEAM: Teambuilding for High Performance

Workshop Overview In this highly participative and energized learning program, participants will discover and apply some of the most critical concepts in leading and working in teams. All attendees will engage in small group activities that provide opportunities to solve problems together, analyze processes, debrief “hits and misses” in communication and reflect on how to…


Customer Service: Creating the “Wow” Experience

Workshop Overview Successful companies know that creating an excellent customer service culture within the organization is vital for sustainability and growth. “WOW-ing” the customer must be viewed as a way of life within an organization so that excellent customer service is ingrained in the mission. From hiring and developing the best team to rewarding excellent…


The Process for Team Engagement

Workshop Overview Teams perform at a higher level when they engage with a consistent process. Adopting that process requires an understanding buy-in for why you must have it and how to implement it for positive results. In this workshop — led by former University of Alabama football player Brandon Gibson, MA — we will investigate…