Professional Development, At Your Service

We offer experienced program managers that can help you through every step of your event – from the planning process to day-of execution. Our team can host your event anywhere – on The University of Alabama campus in Tuscaloosa, within the state, or even across the country. We can handle every aspect or just a single detail.

For additional information, please email us or call 205-348-6225.

Conference Registration Support

We can assist with anything from registration support to continuing education unit management. If you have your program information together, you can submit the Registration Support Request Form. If you have questions or want to discuss further before submitting the program information, please email us or call us. The “Registration Services” section below also gives more details about what is provided in this support.

Once the form is submitted, a member of our team will be in touch to share next steps and ensure you are ready for a successful registration launch.

A list of full services offered to our partners is below. Let us know what you need!

Before the Event

  • Content, Administrative & Financial Services

    • Advise you in the development of a comprehensive event plan.
    • Assist in development of a budget including registration, exhibitor and sponsor fees.
    • Participate in planning meetings.
    • Assist in speaker selection.
    • Monitor expenses.
    • Review and pay bills.
    • Develop evaluations.
  • Marketing Services

    • Develop promotional materials and a program marketing plan.
    • Assist with the development of an email marketing plan and timetable.
    • Send online registration page to your webmaster for inclusion on a website.
    • Create and maintain website using standard template.
    • Develop and manage a direct mail plan including list research, de-duping, etc.
    • Conduct basic market research.
    • Conduct digital marketing campaigns, including search engine marketing and social media marketing.
  • CEUs and Professional Approvals

    • Process applications seeking approval of continuing education units for professional organizations.
    • Award continuing education unit certificates at the conclusion of the program.
  • Registration Services    

    • Develop registration forms, both printed and online.
    • Receive and process registrations via phone, mail and online.
    • Process payments: checks, VISA, MasterCard, Discover, American Express and cash.
    • Send invoices for approved purchase orders.
    • Send registration confirmations to all attendees.
    • Create and maintain a database of attendees, including CEUs awarded for attendance.
    • Monitor requests for special accommodations.
    • Process refunds according to advertised refund policy.
    • Provide a toll-free phone number with staff available 8 a.m. to 4:45 p.m. Central time Monday through Friday, excluding holidays.
    • Design custom nametags with your logo and tagline. Include ribbons to identify speakers, exhibitors, sponsors, committee members, etc.
    • Send weekly status reports by email.
    • Prepare customized certificates.
  • Facilities Management Services

    • Research possible program sites.
    • Contract with facility, suppliers and service providers.
    • Serve as a liaison with selected facility staff.
    • Select menus for meals and breaks.
    • Design layout of exhibitor area.
    • Research and provide audiovisual equipment not provided by the host site.

During the Event

  • Provide excellent customer service to all attendees. Prepare handout materials, provide directions, answer questions, etc.
  • Distribute promotional materials.
  • Provide on-site check-in and walk-in registration services.
  • Print additional nametags as needed.
  • Greet exhibitors and monitor set-up process.
  • Monitor audiovisual needs for speakers and exhibitors.
  • Provide signage.
  • Act as liaison with additional staff.
  • Collect evaluations.

After the Event

  • Collect unpaid invoices.
  • Submit payment for outstanding expenses.
  • Provide final reports of attendees, exhibitors and expenses.
  • Compile evaluations into a summary.
  • Attend a debrief meeting with the planning committee.
  • Provide suggestions for future events.
  • Maintain a database of attendees.
  • Present final financial statement.