Workshop Overview
Changes in the workplace and workforce require that employees work better together. Cross functional teams, large scale projects, tighter budgets and increased responsibilities
solidify the need for employees to effectively resolve conflicts. There is a need to effectively and efficiently collaborate with teammates, co-workers, vendors and customers.
This workshop allows participants to discuss best practices for handling conflict, practice having difficult conversations, and create solutions for common workplace conflicts.
Available Dates:
- Custom training available on-site or via Zoom Livestream – On your schedule!
Pricing
- Pricing information available upon request. Contact Mary Patterson for details.
Who Should Attend
This workshop is designed for employees seeking to work better with their team members, managers desiring to improve their leadership capabilities and anyone who has to work
with others in any capacity.
Workshop Outline
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Workshop Leads
Shanna Ullmann
Shanna Ullmann specializes in employee learning and development programs empowering clients to be more successful in all aspects of their business engagements. She has worked with a wide range of professionals teaching them the art and practice of effective interactions and communications with clients and between colleagues. Ullmann has over 25 years of hands-on human relations, executive education, and corporate training experience advising global corporations, universities, the U.S. military, and U.S. federal government organizations on leadership development, cross-cultural communications, diversity and harassment, professional etiquette and protocol, business communications, and mediation and workplace conflict resolution, among others. She holds a B.S in Human Resources Management from the University of Alabama and a Ph.D. in Mediation and Conflict Resolution from Euclid University.
Program Manager
Mary Patterson, CPA, SHRM-CPMary Patterson works in the Office of Teaching Innovation and Digital Education, Continuing Education and Lifelong Learning at The University of Alabama as Program Manager, where she assists the OTIDE team in designing and implementing professional development and training programs, industrial training programs, and executive education programs. She is a Certified Public Accountant as well as a certified professional in the Society for Human Resource Management. She works closely with HR departments to design custom training to enhance work objectives, increase productivity and build a positive culture.