Maintenance Management Certificate Program

Highly-trained maintenance managers are the key to trouble-free, productive and profitable operations.

Maintenance Management Certificate Program

Highly-trained maintenance managers are the key to trouble-free, productive and profitable operations.

Workshop Overview

Effective maintenance is essential for all manufacturing, production, process plants, and facilities. It is dependent upon well-trained maintenance professionals who have mastered and can apply the requisite skills, knowledge, and vision to assure that effectiveness. The Maintenance Management Certificate Program provides a comprehensive management development program for existing or aspiring maintenance management professionals, as well as others interested in effective maintenance. Consisting of six 2-day sessions, the program provides proven best-in-class processes ranging from strategy, activity-based budget, and organizational development to workforce engagement that can be directly applied in the workplace upon completion of the program. A seventh 2-day session permits specialize learnings for either industrial or facilities application. Upon completion of the 7-part program, participants will receive a Certificate of Completion from the University of Alabama College, of Continuing Studies.

Due to COVID-19 presenting serious public health concerns, we are livestreaming these workshops via ZOOM. A link for the session will be provided prior to the start of class. If you have questions, please contact Mary Patterson at

Available Dates:

Who Should Attend

The program is aimed at current and aspiring maintenance managers, engineers, supervisors, planners, but is applicable to all who have a direct interest in or are effected by maintenance performance and its impact on the enterprise. While the program is maintenance-centric, the methods, standard processes, and logic is applicable for all organizational functions. This comprehensive program is applicable to all industries and facilities, as well as for single-plant or global enterprises.

What You Will Learn

  • To create effective mission, vision and value statements that will govern a world-class maintenance organization
  • To create and implement a maintenance strategy that effectively provides sustaining maintenance, assures maximum capacity, and reduces capital expenditures
  • To establish an activity-based budget, and cost management process that assure optimal use of human and financial resources
  • Best practices for MRO procurement, warehousing and inventory management
  • Best practices and benefits of effective maintenance planning and scheduling
  • To seamlessly integrate maintenance with other plan functions
  • To engage, empower, motivate and lead the maintenance workforce
  • To effectively interact with employees, handle conflicts and sustain trust

Workshop Outline

Session Overview
Session 1 World-Class Maintenance Management

  • Learn the critical attributes of a world-class maintenance
  • Develop a maintenance strategy that is effective for their organization
  • Establish goals, objectives, expectations and accountability for maintenance and its workforce
Session 2 Activity-Based Budget Development

  • Understand the limitations of legacy budget development and cost control methodologies
  • How to develop an activity-based budget that is predicated on the specific maintenance requirement of installed assets
  • How to create a proactive budget management process with decision-points before it is spent—not after
Session 3 Leadership and Management Skills

  • How to develop a strategic, e.g. long-range, plan that ensures effective support of current and future enterprise business plans
  • How to manage for the future instead of continued day-to-day reaction to events
  • How to effectively use Gemba, to keep touch with internal functions and employees
Session 4 Maintenance Planning and Scheduling

  • Learn best practices associate with maintenance planning and scheduling
  • Understand the attributes and contents of a properly planned maintenance activity
  • Understand the absolute need to plan and schedule for the future, not today
Session 5 Preventive/Predictive Maintenance

  • Understand the limitations of legacy or tradition preventive maintenance programs that add little or no value in terms of reliability or remaining useful life
  • How to setup, implement and maintain a risk-based preventive maintenance that make optimal use of predictive technologies
  • Understand the strengths, weaknesses and most effective use of predictive technologies
Session 6 MRO Procurement and Inventory Management

  • Understand best practices associated with procurement, handling, stocking, distribution and management of MRO materials
  • Understand best practices for Storeroom layout, include materials handling, staffing, and supervision
  • Understand the importance of proper kitting and delivery of repair parts as part of the work order system
Session 7 Electives in Factory Maintenance and Building Maintenance

Session 7 permits the participants to evaluate application of the processes and techniques learned in the proceeding session for their specific need. Each participant can choose to attend a final 2-day workshop that is tailored to either manufacturing/process plants or facilities.

Session 7a Managing Industrial Plant Maintenance

  • This session build upon the knowledge gain in sessions 1 – 6 and provides practical guidelines to implement and maintain a viable maintenance program that can achieve and sustain world-class performance.
Session 7b Managing Facilities Maintenance

  • The processes, and tools provided in sessions 1 – 6 are directly applicable to facilities, but must be tailored to the unique requirements of facilities assets and equipment, as well as the tenant-driven demands that govern operations and maintenance. This optional session, attended in lieu of session 7a, provide concise, best practices guidelines for application of the processes, tools and knowledge provided by this certificate course.

Unique Workshop Offerings

This certificate program was developed to provide a practical, best practices approach to maintenance and maintenance management.  It is based on current international best practices, and the combined experience of its instructors and other subject matter experts. In addition to international standards, reference materials include:

  • Covey, “The Speed of Trust”, 2006, Free Press
  • Gotoh, “Equipment Planning for TPM, 1991, Productivity Press
  • Mobley, “Total Plant Performance Management”, 1998, Gulf Publishing
  • Mobley, “Maintenance Engineering Handbook”, 8th Ed., 2014, McGraw-Hill
  • Mobley, “Computer-Managed Maintenance Systems”, 2nd Ed. Gulf Publishing
  • Mobley, “Plant Engineer’s Handbook, 2001, Butterworth-Heinemann
  • Mobley, “Rules of Thumb for Maintenance and Reliability Engineers, 2008, Elsevier
  • Mobley, “Maintenance Fundamentals”, 2nd Ed., 2004, Elsevier
  • Mobley, “Introduction to Predictive Maintenance”, 2nd Ed., 2002, Elsevier
  • Mobley, “Industrial Machinery Repair”, 2003, Elsevier
  • Nakajima, “Introduction to TPM, 1988, Productivity Press
  • Peters, “A Passion for Excellence, 1985, Random House
  • Womack, “The Machine That Changed the World, 1991, Rawson Associates

Workshop Leads

Keith Mobley

R. Keith Mobley, MBB, CMRP

R. KEITH MOBLEY is a Principal Consultant with Life Cycle Engineering. Keith has earned an international reputation as a leader in corporate transformations, reliability engineering and process optimization. He is on the advisory boards of ANSI and ISO; a Distinguished Lecturer for ASME; and recipient of the Smarro Award for outstanding contribution in engineering and reliability. Keith has 45 years of combined business, finance, engineering and consulting experience in a wide variety of industries. He has 20 years of international consulting experience and 25 years experience in corporate positions including V.P. Engineering and Manufacturing, V.P. Finance, V.P. Marketing, and Sales E.V.P. and COO. He has also served as President and CEO of a $50M international consulting, engineering services and training company specializing in corporate transformations. Keith has served on Technical Advisory Boards for the Technical Association for Pulp and Paper Industry (TAPPI), Association of Iron and Steel Engineers (AISE), Society of Manufacturing Engineers (SME), and the Electric Power Research Institute (EPRI). Motorola-Juran Institute trained, he is a Master Black Belt with hundreds of successful projects and 20 years of direct Lean-Six Sigma application. He is also certified by PROSCI in change management. Mobley is the author of 22 textbooks including: Total Plant Performance Management, Plant Engineer’s Handbook, Maintenance Engineering Handbook, Rules of Thumb for Reliability Engineers, Introduction to Predictive Maintenance.

Andrew Norman

Andrew Norman

ANDREW NORMAN has over thirty-five years of experience in the manufacturing industry as a lubrication specialist and manufacturing engineer, college instructor, heavy equipment superintendent, diesel propulsion systems expert, maintenance consultant, and mechanical equipment expert. He has extensive experience in lubrication, maintenance and reliability, manufacturing processes, root cause analysis, process documentation, plant management, maintenance planning and scheduling, and all phases of industrial asset management. Andrew brings a wealth of mechanical maintenance experience and knowledge from manufacturing processes to maintenance execution. His 35 years of manufacturing and maintenance experience at all levels provides a well-rounded expert in the areas of maintenance training, maintenance implementation, maintenance management, and process documentation. He is a PROSCI-certified change management professional. He is also an SME-certified Manufacturing Engineering Technologist, a Certified Maintenance Reliability Professional, and was an ASE-certified Master Mechanic in three separate areas; automotive, heavy-duty trucks, and automotive machining.