Workshop Overview:

Effective maintenance is essential for all manufacturing, production, process plants, and facilities. It is dependent upon well-trained maintenance professionals who have mastered and can apply the requisite skills, knowledge, and vision to ensure that effectiveness. The Maintenance Management Certificate Program provides a comprehensive management development program for existing or aspiring maintenance management professionals, as well as others interested in effective maintenance. Consisting of six two-day sessions, the program provides proven best-in-class processes ranging from strategy, activity-based budget, and organizational development to workforce engagement that can be directly applied in the workplace upon completion of the program. A seventh two-day session permits specialized learnings for either industrial or facility applications. Upon completion of the seven-part program, participants will receive a Certificate of Completion from The University of Alabama, Office of Teaching Innovation and Digital Education.

We are live streaming these workshops via Zoom. A link for the session will be provided prior to the start of class. If you have questions, please contact Mary Patterson

Available Dates in 2024:

May 22-23, 2024, Maintenance Planning and Scheduling

June 5-6, 2024, Preventive/Predictive Maintenance

August 14-15, 2024, MRO Procurement and Inventory Management

September 11-12, 2024, Managing Industrial Plant Maintenance

October 16-17, 2024, Managing Facilities Maintenance


  • Pricing information is provided on the course’s website.

Cancellation Policy:

A cancellation charge of 100% of the registration fee will be assessed on cancellations occurring within seven (7) days of the start of this session.  Refunds will not be granted after the program has begun. The University of Alabama reserves the right to cancel, postpone or combine class sections, to limit registration or to change instructors. To cancel your registration, contact the Registration Services department at 205-348-3000 or registration_services@ua.eduView the OTIDE Cancellation Policy.

Who Should Attend?

The program is aimed at current and aspiring maintenance managers, engineers, supervisors, and planners but is applicable to all who have a direct interest in or are affected by maintenance performance and its impact on the enterprise. While the program is maintenance-centric, the methods, standard processes, and logic are applicable for all organizational functions. This comprehensive program is applicable to all industries and facilities, as well as for single-plant or global enterprises.

You Will Learn:

  • To create an effective mission, vision, and value statements that will govern a world-class maintenance organization
  • To create and implement a maintenance strategy that effectively provides sustaining maintenance assures maximum capacity, and reduces capital expenditures
  • To establish an activity-based budget and cost management process that assures optimal use of human and financial resources
  • Best practices for MRO procurement, warehousing, and inventory management
  • Best practices and benefits of effective maintenance planning and scheduling
  • To seamlessly integrate maintenance with other plan functions
  • To engage, empower, motivate and lead the maintenance workforce
  • To effectively interact with employees, handle conflicts, and sustain trust

Workshop Outline

Session Overview
Session 1 World-Class Maintenance Management

  • Learn the critical attributes of a world-class maintenance
  • Develop a maintenance strategy that is effective for their organization
  • Establish goals, objectives, expectations, and accountability for maintenance and its workforce
Session 2 Activity-Based Budgeting and Cost Management

  • Understand the limitations of legacy budget development and cost control methodologies
  • How to develop an activity-based budget that is predicated on the specific maintenance requirement of installed assets
  • How to create a proactive budget management process with decision points before it is spent—not after
Session 3 Leadership and Management Skills for Managers and Supervisors

  • How to develop a strategic, e.g., long-range, plan that ensures effective support of current and future enterprise business plans
  • How to manage for the future instead of continued day-to-day reaction to events
  • How to effectively use Gemba, to keep in touch with internal functions and employees
Session 4 Maintenance Planning and Scheduling

  • Learn best practices associated with maintenance planning and scheduling
  • Understand the attributes and contents of a properly planned maintenance activity
  • Understand the absolute need to plan and schedule for the future, not today
Session 5 Preventive/Predictive Maintenance

  • Understand the limitations of legacy or traditional preventive maintenance programs that add little or no value in terms of reliability or remaining useful life
  • How to setup, implement and maintain risk-based preventive maintenance that makes optimal use of predictive technologies
  • Understand the strengths, weaknesses, and most effective use of predictive technologies
Session 6 MRO Procurement and Inventory Management

  • Understand best practices associated with procurement, handling, stocking, distribution and management of MRO materials
  • Understand best practices for Storeroom layout, including materials handling, staffing, and supervision
  • Understand the importance of proper kitting and delivery of repair parts as part of the work order system
Session 7 Electives in Factory Maintenance and Building Maintenance

Session 7 permits the participants to evaluate the application of the processes and techniques learned in the proceeding session for their specific needs. Each participant can choose to attend a final two-day workshop that is tailored to either manufacturing/process plants or facilities.

Session 7a Managing Industrial Plant Maintenance

  • This session builds upon the knowledge gained in sessions 1–6 and provides practical guidelines to implement and maintain a viable maintenance program that can achieve and sustain world-class performance.
Session 7b Managing Facilities Maintenance

  • The processes and tools provided in sessions 1–6 are directly applicable to facilities but must be tailored to the unique requirements of a facility’s assets and equipment, as well as the tenant-driven demands that govern operations and maintenance. This optional session attended in lieu of session 7a, provides concise, best practices guidelines for the application of the processes, tools, and knowledge provided by this certificate course.

Unique Workshop Offerings:

This certificate program was developed to provide a practical, best practices approach to maintenance and maintenance management.  It is based on current international best practices, and the combined experience of its instructors and other subject matter experts. In addition to international standards, reference materials include:

  • Covey, “The Speed of Trust,” 2006, Free Press
  • Gotoh, “Equipment Planning for TPM, 1991,” Productivity Press
  • Mobley, “Total Plant Performance Management,” 1998, Gulf Publishing
  • Mobley, “Maintenance Engineering Handbook,” 8th Ed., 2014, McGraw-Hill
  • Mobley, “Computer-Managed Maintenance Systems,” 2nd Ed., Gulf Publishing
  • Mobley, “Plant Engineer’s Handbook, 2001,” Butterworth-Heinemann
  • Mobley, “Rules of Thumb for Maintenance and Reliability Engineers,” 2008, Elsevier
  • Mobley, “Maintenance Fundamentals,” 2nd Ed., 2004, Elsevier
  • Mobley, “Introduction to Predictive Maintenance,” 2nd Ed., 2002, Elsevier
  • Mobley, “Industrial Machinery Repair,” 2003, Elsevier
  • Nakajima, “Introduction to TPM, 1988,” Productivity Press
  • Peters, “A Passion for Excellence, 1985,” Random House
  • Womack, “The Machine That Changed the World, 1991,” Rawson Associates

Workshop Leads:

Keith Mobley's Picture

R. Keith Mobley, MBB, CMRP

Retired in 2013 after nearly six decades as a practitioner, he is an advocate of reliability, reliability engineering and management for the future. Keith has earned an international reputation as a leader in corporate transformations, value-stream optimization and life cycle asset management. He has served on advisory boards for ANSI, ISO, TAPPI and other professional and industry organization. Awarded the Fredrick Smarro Award by ASME for outstanding contribution in the field of plant engineering and maintenance, he served as the division chairman for ASME, Plant Engineering and Maintenance Division, for eight years. His corporate career began as maintenance engineer for an international plastics company and culminated as EVP and COO of an international chemical company. For the last eighteen years, he provides executive and corporate consulting to clients worldwide and continues in retirement on the advisory boards of select international clients.  Over his career, he has written 22+ textbooks, thousands of articles and white papers espousing best practices.  In conjunction with Andrew Norman, he created The University of Alabama’s Maintenance Managers Certificate program that dispels the myths of legacy management methods that have limited maintenance performance for decades and provides a forward-looking guide to transform maintenance into an essential part of the corporate management team.

Andrew Norman's photo

Andrew Norman

Andrew Norman has over thirty-five years of experience in the manufacturing industry as a lubrication specialist and manufacturing engineer, college instructor, heavy equipment superintendent, diesel propulsion systems expert, maintenance consultant, and mechanical equipment expert. He has extensive experience in lubrication, maintenance and reliability, manufacturing processes, root cause analysis, process documentation, plant management, maintenance planning and scheduling, and all phases of industrial asset management. Andrew brings a wealth of mechanical maintenance experience and knowledge from manufacturing processes to maintenance execution. His 35 years of manufacturing and maintenance experience at all levels provides a well-rounded expert in the areas of maintenance training, maintenance implementation, maintenance management, and process documentation. He is a PROSCI-certified change management professional. He is also an SME-certified Manufacturing Engineering Technologist, a Certified Maintenance Reliability Professional, and was an ASE-certified Master Mechanic in three separate areas; automotive, heavy-duty trucks, and automotive machining.

Program Manager:

Mary Patterson's PhotoMary Patterson, CPA, SHRM-CP
Phone Number: 205-348-7049


Mary Patterson works in the Office of Teaching Innovation and Digital Education at The University of Alabama as Program Manager, where she assists the OTIDE team in designing and implementing professional development and training programs, industrial training programs, and executive education programs.  She is a certified public accountant, as well as a certified professional in the Society for Human Resources Management.  She works closely with HR departments to design custom training to enhance work objectives, increase productivity and build a positive culture.