Q:  May I register for two tests at the same time?
A:  No, you may only register for one exam per time, but you may register for an 8:30 a.m. exam and a 1 p.m. exam on the same day.

Q:  My exam results are not showing up on the Alabama Department of Insurance’s website.  What do I do?
A:  Exam results may take up to three business days to appear on the website.  If, after that time, your exam has still not appeared, please email your name and exam date to insurance@ua.edu, and you will be contacted.

Q:  I moved, and now my address on my driver’s license does not match my current location; will that matter?
A:  No, we only verify the name.

Q:  My driver’s license was issued in Mississippi.  Does that matter?
A:  No, as long as the name matches and your driver’s license has not expired.

Q:  I recently got married and my name on my certificate of completion does not match my name on my driver’s license, does that matter?
A:  In this case, please bring your marriage license with you to the testing site to verify your legal identity.

Q:  I registered for the test, but now I’m not ready for it, may I reschedule?
A:  No, the exam fee is nonrefundable and nontransferable.  You will need to go back online, reregister and pay again.

Q:  If I was registered and missed the test, does it count against me?
A:  No, it is recorded as an absence, and those do not count as an attempt.

Q:  Is the exam available in Spanish?
A:  No, not at this time.

Q:  I took the exam two times prior and did not pass.  I went ahead and reregistered and forgot I had a waiting period, may I reschedule it to after my waiting period has finished?
A:  No, the exam cannot be rescheduled and it cannot be refunded.  You will need to go back online and re-register for a date after your waiting period and pay again.

Q:  I’m taking an Adjuster exam, do you have a study guide for it?
A:  No, we currently only have Producer study guides.

Q:  What does the exam cost?
A:  Individual Producer exams are $50, Combined Producer exams are $75, Adjuster exams are $75, and Title exams are $75.